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Rates and General Conditions of Sales
Subscription and cancellation :
All our tours are tailor made to suit your needs.
Subscription will be validated only after payment of a deposit of 25% of total amount by bank transfer to our account:
Bank name: Standard Chartered Bank
The balance of the tour cost must be paid no later than 30 days before the arrival in Tanzania. For any subscription within 30 days before your arrival in Tanzania, the total cost of the stay will be paid.
In case of cancellation, monies paid to Serengeti Big Cats Safaris as a deposit or full payment of the tour cost will be refunded within 45 days under the following conditions:
Cases of force majeure beyond our control may cause Serengeti Big Cats Safaris to modify a trip.
Serengeti Big Cats Safaris assumes no responsibility for any changes caused by airlines (delays, flight cancellations, etc ...) and for any additional costs caused by these changes.
We appreciate your report of any change in the scheduling of trips you have booked to facilitate us their planning.
In case of occurrence of events that may affect the safety of customers and/or our drivers, Serengeti Big Cats Safaris reserves the right to change the circuit program. Customers will be informed about the reasons for these changes and the new arrangements will be communicated.
By traveling with us, each customer agrees to be aware of local conditions and of the risks incurred, accepts to fully assume them and does not bear the responsibility to Serengeti Big Cats Safaris. He should particularly be aware of the scarcity of health facilities and competent staff and, among other things, of the poor road conditions and communications.
The insurances subscribed by Serengeti Big Cats Safaris does not relieve the customer to subscribe his own insurance (civil liability, assistance, repatriation, luggage, etc. ..). This insurance is mandatory and certificates must be provided to Serengeti Big Cats Safaris at subscription.